Cerikes Terms and Conditions

1General Terms & Conditions

Cerikes is an online gaming platform that provides entertainment gaming services for users in Bangladesh. By accessing or using this platform, you agree to be bound by these Terms and Conditions.

Cerikes reserves the right to change, amend, or update these Terms and Conditions at any time. Notice of any changes will be posted on the platform along with the updated date. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

In these Terms and Conditions, "we", "Cerikes", and "platform" refer to Cerikes Gaming Services. "You", "user", and "member" refer to any individual registered on or using the platform.

2Account Register

A personal account is required to access gaming services on Cerikes. All information provided during registration must be accurate, complete, and kept up to date.

• Only one account per person is permitted.
• Keeping your account password confidential is your own responsibility.
• Creating an account under someone else's identity is strictly prohibited.
• Any unusual activity on your account must be reported to Cerikes Support immediately.
• Transferring or selling an account to a third party is strictly prohibited.

If an account is created using false information, Cerikes reserves the right to terminate that account at any time and all associated balances may be forfeited.

3Age Restriction & Eligibility

Cerikes may verify a user's age and identity at the time of registration or at any point thereafter. Failure to provide the required verification documents may result in account suspension or termination.

• Age verification is mandatory under the laws of Bangladesh.
• Verification may be carried out using a national ID card or passport.
• Accounts belonging to underage users will be closed immediately.

4Deposits & Withdrawals

Cerikes supports deposits and withdrawals via mobile banking and electronic wallets.

• The minimum deposit amount is subject to the rules set out on the platform.
• Account verification must be completed before any withdrawal can be made.
• Deposited funds will only be returned to the registered payment method used.
• Withdrawal requests may take up to 72 hours to process.
• Wagering requirements must be met before bonus funds can be withdrawn.
• If unusual transactions are detected, Cerikes reserves the right to suspend or investigate those transactions.

If you encounter any issues with a deposit or withdrawal, please contact our 24/7 support team. Cerikes's decision is final in resolving any transaction-related disputes.

5Bonuses & Promotions

Cerikes offers welcome bonuses, deposit bonuses, cashback, and special promotions from time to time. Each bonus has its own terms, which are detailed on the relevant promotions page.

• Bonuses may not be used across multiple accounts.
• A specified wagering requirement must be fulfilled before bonus funds are eligible for withdrawal.
• Any unused bonus funds will be forfeited upon expiry.
• Bonuses may be forfeited if abuse or manipulation is suspected.
• Cerikes reserves the right to modify or cancel any promotion at any time.

A separate bonus structure applies to VIP members. For more details, visit the VIP Page page.

6Gaming Rules

All games on Cerikes are conducted fairly and transparently. Every game outcome is determined impartially by an automated system.

• There is no possibility of manipulation or tampering with game outcomes.
• Cerikes is not liable for any game interruptions caused by technical issues.
• If a disconnection occurs during a game, the outcome will be determined based on the last recorded state.
• Winnings may be voided if game rules are not followed.
• Exploiting any bugs or errors in the gaming software for personal gain is prohibited.

7Prohibited Activities

The following activities are strictly prohibited on the Cerikes platform and may result in immediate account termination:

• Creating or operating multiple accounts.
• Creating an account using another person's identity.
• Attempting to abuse or exploit the bonus system.
• Using automated software, bots, or scripts.
• Attempting to breach or bypass the platform's security systems.
• Money laundering or any illegal financial activity.
• Harassing or attempting to harm other members.
• Exploiting platform bugs or errors to gain an unfair advantage.

8Account Suspension & Termination

Cerikes reserves the right to suspend or terminate any account under the following circumstances:

• Violating the terms and conditions or engaging in prohibited activities.
• Registering with false or incomplete information.
• If the account has been inactive for an extended period (more than 12 months).
• Failure to submit the required documents for verification.
• By order of a court or regulatory authority.

Users are generally notified before an account is terminated; however, in cases of serious violations, immediate termination may occur without prior notice.

9Personal Data Protection

Cerikes handles all user personal data with the highest level of confidentiality. Our full policy on data collection, storage, and use Privacy Policy can be found on the page.

• Personal information is never sold to third parties.
• Data may be analyzed for service improvement purposes.
• Cerikes is obligated to share information with authorities when required by law.
• All data is kept secure through SSL encryption.

10Limitation of Liability

Cerikes is an entertainment gaming platform. Cerikes is not liable for any financial losses incurred through gaming. Each user plays at their own discretion and assumes full responsibility for their decisions.

• Cerikes is not responsible for game losses caused by internet connectivity issues.
• Cerikes is not responsible for issues caused by third-party software or hardware.
• Liability for losses caused by unexpected technical errors is limited.

To learn more about responsible gaming, visit our Responsible Gaming page.

11Changes to Terms

Cerikes reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Any changes will be announced on the platform and reflected in the updated date at the top of the page.

For significant changes, users may be notified via their registered email or in-app notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

12Contact

If you have any questions or need clarification regarding these Terms and Conditions, please contact the Cerikes support team. Our team is available 24/7 to assist you.

Email: [email protected]

For more information, visit our FAQ Page or About Us page.