Your personal data matters to us. This document clearly explains how Cerikes collects, uses, and safeguards your information.
This Privacy Policy applies to all services, websites, and mobile apps on the Cerikes platform. By using the platform, you are deemed to have agreed to this Privacy Policy.
As a responsible online gaming platform, Cerikes treats user privacy as a top priority. When you register, play games, or use our services, certain information is naturally collected. This policy explains in detail what that information is, how it is stored, how it is used, and who it may be shared with.
Cerikes believes transparency is the foundation of trust. We want you to know exactly what happens with your data — no hidden details, no vague language. Everything is written in plain terms so you can understand it easily.
This Privacy Policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.
Cerikes collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
| Data Type | Example | Reason for Collection|
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification |
| Contact Information | Email, mobile number | Account Management & Notifications |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Game history, bet amounts, winnings | Service Improvement & Responsible Gaming |
| Location Information | Approximate location (IP-based) | Regional Regulatory Compliance |
We never collect data unnecessarily. Every piece of information is gathered for a specific purpose and securely deleted once that purpose has been fulfilled.
Cerikes uses collected data only for the purposes listed below. Your information is never used for any unauthorized or undisclosed purpose.
You can unsubscribe from promotional emails or messages at any time. However, important account-related communications cannot be disabled as they are part of the service.
The Cerikes website and app use cookies and similar technologies. Cookies are small data files stored on your device that help the platform recognize you and improve your experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.
Cerikes uses industry-leading technology to keep your data secure. Our security infrastructure is built in multiple layers, so even if one layer is compromised, the others continue to protect your information.
However, no one can guarantee 100% security on the internet. If you notice any suspicious activity, please contact Cerikes Support immediately.
Cerikes does not retain data longer than necessary. Different types of information are subject to different retention policies:
Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.
As a Cerikes user, you have important rights over your own data. To exercise any of these rights, please contact Cerikes Support.
You may request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for specific purposes.
You may request that data processing be temporarily suspended while an investigation is ongoing.
Cerikes will respond to rights requests within 30 business days of receipt. For complex cases, this may be extended to 60 days, and you will be notified accordingly.
Cerikes is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has registered, the account will be terminated immediately and all associated data will be deleted.
If a parent or guardian believes their child has registered by mistake, please contact Support immediately. We will act promptly.
Cerikes may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or an in-app notification. For minor updates, the revision date at the top of the page will be changed.
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. If you do not agree with the new policy, you have the right to close your account.
To submit any privacy-related questions, complaints, or rights requests, please reach out to us through the following:
Email: [email protected]
Our privacy team aims to respond within 24 hours on business days. For more information, FAQ Page or Terms and Conditions View.
The core pillars of our data protection — keeping you secure and worry-free
All your data is encrypted using SSL/TLS technology, secured at every step from transmission to storage.
Cerikes never sells your personal information to third parties. Your data exists solely to serve you.
A robust, multi-layered security system combining firewall protection, intrusion detection, and two-factor authentication.
A dedicated third-party security team regularly audits our systems to identify and address potential vulnerabilities.
Cerikes handles all data responsibly in compliance with Bangladesh's data protection regulations and international standards.
You will be notified directly of any changes to this policy. There are no hidden updates — everything is transparent.
Your privacy is protected at Cerikes. Register today and enjoy a gaming experience you can trust.