Gaming should be fun, not stressful. Cerikes believes every player deserves a safe and healthy gaming experience. We're here for you.
Responsible gaming at Cerikes is more than following rules — it's a mindset. Gaming should be one of life's pleasures, not a burden. When it shifts from being fun to becoming a habit you can't break, that's when problems begin.
Online gaming is growing fast in Bangladesh, with millions of people playing on platforms like Cerikes every day. However, a small number of players struggle to keep their gaming under control — our Responsible Gaming program is here for them.
Responsible gaming at Cerikes is built on three core pillars: Awareness, Control and Support. We want you to make informed decisions, set your own limits, and seek help when you need it.
Remember — gaming is entertainment, not an investment. Chasing losses never helps. Being a responsible player means knowing the difference.
Under Cerikes' responsible gaming policy, a healthy gamer consistently keeps a few key principles in mind:
Your wellbeing comes first. Cerikes views gaming as a form of entertainment. If you ever feel like gaming is getting out of hand, reach out to us — we're here to help.
If gaming is having a negative impact on your life or someone close to you, don't wait — reach out for help.
Cerikes provides a range of tools to help you stay in control.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, reducing it takes effect immediately, while increasing it requires a 24-hour waiting period.
Set a maximum duration for each gaming session. When time is up, the system will automatically alert you and end the session if needed.
Decide how much you're willing to lose within a set period. Once you hit that limit, your session will end automatically.
Take a voluntary break from gaming for anywhere between 1 day and 6 weeks. You won't be able to access your account during this time, but withdrawals will still be available.
Permanently exclude yourself for a period of 6 months to 5 years. Once activated, your account cannot be reactivated before the exclusion period ends.
View a detailed report of your complete gaming history, deposits, withdrawals, and play time — and take an honest look at yourself.
Our commitment goes beyond words — we back it up with action.
Cerikes puts player wellbeing — mental and financial — ahead of profit. A healthy player is our greatest long-term asset.
Cerikes is strictly for players aged 18 and above. Identity verification is required at registration, and no exceptions are made.
Our support team is specially trained in responsible gaming. If you're struggling, you'll receive help without any judgment.
If unusual gaming patterns are detected, the system automatically sends an alert and notifies the support team if necessary.
All deposits and withdrawals are processed through secure, encrypted channels. Your financial information is never shared with third parties.
If a family member is concerned about your account, they can contact Cerikes Support directly.
If several of the signs below apply to you, it's time to seek help. There's no shame in it — asking for help takes courage.
Sitting down for 15 minutes and playing for hours on end is a warning sign.
Playing with money set aside for essential expenses or borrowed funds is extremely dangerous.
Feeling irritable, anxious, or restless when you can't play is a sign of dependency.
When gaming starts hurting your relationships, your priorities have shifted to the wrong place.
Reflect on the questions below. If you answer "yes" to most of them, consider reaching out for help.
Are you regularly spending more than your set budget?
Are you neglecting work, studies, or family because of gaming?
Are you playing more to "chase" losses after a losing session?
Have you been lying to people close to you about your gaming?
Have you tried to cut back on gaming but keep failing?
Is gaming affecting your sleep or mental wellbeing?
If you answered "Yes" to more than 3 questions, contact Cerikes Support now. We'll listen without judgment and help you find a way forward.
Log in to your account on the Cerikes app or website.
Click the profile icon in the top-right corner and go to the "Responsible Gaming" section.
Deposit limits, time limits, loss limits, or a break — choose what works best for you.
Enter a specific value based on your budget or schedule. Remember, setting it lower is always the smarter choice.
Save your settings. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
According to Cerikes' experienced support team, building these habits makes it easier to game responsibly:
Cerikes wants you to enjoy gaming for the long haul. That's why responsible play matters just as much to us as it does to you.
Frequently asked questions about responsible gaming
Join a safe gaming environment at Cerikes. We want you to enjoy a great experience for the long haul.